What information do we collect?
We collect information from you when you place an order, link your YouTube channel or use our tools/features.
• Placing order
When placing your order, we may ask for your name, address, email address and credit card information. We do not save your credit card number or address.
• Linking your YouTube channel
When linking your YouTube channel to your TubeBuddy account, we keep meta data and authorization data connected to your YouTube channel. We use this data to allow us to use the
YouTube API (see below) to access your account when you authorize us to perform actions on your channel.
• Using TubeBuddy tools/features
The primary purpose of TubeBuddy is to reduce the effort it takes you to manage your YouTube channel. In order for us to achieve this objective, we maintain certain Channel and TubeBuddy
account data to perform the tasks you ask us to perform. We never perform any task unless you instruct us to do so.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To process updates requested by you
(based on your request, we will update your channel or video information per your instructions)
• To personalize your experience
(your information helps us to better respond to your individual needs)
• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
• Industry research studies
TubeBuddy teams up with industry experts from time to time on research studies. Authenticated channel data is used in these studies 100% anonymously, however you can always opt-out of the studdies on your Channel Settings page on TubeBuddy.com.
• To process transactions
Identifiable information, whether public or private, will not be processed, sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product
or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. When linking your channel to TubeBuddy,
the link is made via Google's secure OAuth 2.0 Protocol. Using this method of access results in us not needing to know or keep your user id or password.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special
access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
We use YouTube API Services as part of our processing.
• YouTube API information: YouTube API
How can you revoke TubeBuddy's access?
TubeBuddy accesses your channel in 2 ways. If you no longer want TubeBuddy to access your channel information, it will require two steps.
Uninstall the TubeBuddy plugin:
- Remove TubeBuddy's access to your channel via the YouTube API:
Google security settings
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those
parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally
identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities
of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years
old or older.
Terms and Conditions
PO Box 3526
Pismo Beach, California, USA 93449
Click link to contact us
Effective Date: July 13, 2017
We respect your privacy and use the most powerful security measures available to ensure information submitted on our site is safe. Your personal information will not be given out or sold to anyone under any circumstances.